Traffic Rule Violators Can Now Take AI-Monitored Awareness Classes Through Nagarik App
जेठ २१, २०८३ १५:५७
Kathmandu. Drivers penalized for traffic violations can now complete mandatory awareness classes online through the Nagarik App, with the entire process monitored by artificial intelligence (AI), according to the Kathmandu Valley Traffic Police Office.
Although an online system for paying traffic fines was introduced about a year ago, drivers booked for offenses such as drunk driving, lane violations, running red lights, and speeding were still required to attend awareness classes in person.
“Drivers had to spend considerable time attending nearly one-hour physical classes,” said Dipendra Kumar Shah, Police Inspector at the Kathmandu Valley Traffic Police Office. “While the fine payment system had been digitized, the need to attend classes physically limited the effectiveness of the online service.”
According to Shah, the requirement was particularly inconvenient for drivers residing outside the Kathmandu Valley, who had to travel back to the capital to complete the classes. To address this issue, the traffic police developed an online learning system and later integrated it into the Nagarik App.
The online class facility officially came into operation on 13 July 2025. Since then, around 90 percent of eligible drivers have been completing awareness classes through the app, Shah said. Physical classes remain available for those who prefer in-person participation or lack access to online services.
The system uses AI-powered monitoring throughout the training process. Drivers can attend classes at their preferred time, while the AI continuously verifies participation and compliance. If a participant fails to meet the system’s monitoring requirements, they are automatically removed from the session.
According to the traffic police, the AI-based platform is operational 24 hours a day and is believed to be the first fully automated AI-powered monitoring system implemented by a government agency in Nepal.
To access the class, drivers must first pay the prescribed fine through the Nagarik App. After payment, they can select the “Take Online Class” option and agree to the terms and conditions. They are then required to submit a live photograph with both ears clearly visible.
“The system compares the live photo with the user's KYC image stored in the Nagarik App. The class begins only if there is more than a 40 percent facial match,” Shah explained.
During the approximately 36-minute video session, the AI continuously tracks the participant’s face and behavior. If a driver looks away from the camera, leaves the frame, or talks to someone else, the system allows a 60-second grace period. A first warning is issued after 60 seconds, followed by a second warning for repeated violations. A third violation results in automatic removal from the class.
After completing the training, participants must answer six questions based on the video content. To pass, they must answer at least three questions correctly. Successful participants receive a confirmation message, and their traffic violation record is automatically updated in the Traffic Violation Record System (TVRS).
Drivers who fail the test or are removed from the online class twice lose access to the digital option and are required to attend awareness classes physically. In such cases, the system automatically notifies them to report for an in-person session.
Traffic police have also advised users experiencing app-related issues after completing the course to clear the application data or reinstall the Nagarik App to resolve synchronization problems.
पछिल्लो अध्यावधिक: जेठ २१, २०८३ १५:५७
